Return and Exchange

 We are always here to help.

We are pleased to accommodate returns and exchanges within 30 days on all items that have not been worn, or tampered with. 

Exchanges & Returns

Just contact us with email: service@fhsjgoods.com.

You can return for an exchange, refund (minus shipping fee + 10% restocking fee) or a 105% store credit (excluding shipping incurred by us). Please note that any applicable tax paid will also be refunded. Our exchange process is quick and easy. Ship back your package, let us know what you'd like in exchange and we’ll get you set up with a new order.

Important Reminders:

• Final Sale Items are not eligible for return or exchange
• Please ensure the product is unused, untampered with and in it's original packaging before sending back your return
• Always reach out to service@fhsjgoods.com if you have any questions about your return.

Exchange & Return FAQ

1. Do I have to pay for the shipping of my return/exchange?

If you are returning your order for a refund, you will be responsible for your own return shipping costs. The shipping label amount will be deducted from your total refund. If you are using your own shipping label, we recommend that you send your package with tracking included as we cannot take responsibility for lost returns.

If you are exchanging your order, we provide a complimentary return shipping label. You will not be required to pay the cost of it!

2. When will I receive my refund?

A full refund will be provided to the original method of payment after we have received, inspected and confirmed that the returned items were not opened. Once your items have been delivered back to our warehouse, this can take up to 3-5 business days to finalize.

Note: Most financial institutions will take an average of 3-5 business days to process the refund, however, it could take longer. Please allow up to 7 business days for your financial institution to reflect the refund on your statement prior to contacting us. For more information, we recommend contacting your credit card provider.

3. Will I be refunded my shipping cost?

No. Shipping costs are non-refundable.

4.How may I contact you?

You may contact us by email at service@fhsjgoods.com . We always guarantee a response within 48 hours and will be happy to help you!